CALA AP Chapter’s July Webinar 2025

Title: Library Services and Psychological Well-being in GenAI Context: Perceptions from Patrons (生成式人工智能背景下的图书馆服务与心理福祉：用户感知研究)

Date (日期): July 22, 2025 Tuesday (2025年7月22日, 周二)

Time (时间): 9:00-10:00 AM Beijing Time (北京时间上午9-10点)

Registration Link (注册链接): https://nyu.zoom.us/meeting/register/8oS2d2ZvT6KSkso1KeA_2w (This webinar will not be recorded.)

Language (语言): English (英文)

Speakers: 

Yali Feng is the Behavioral Sciences Librarian at the University of Illinois at Urbana Champaign. She provides services for psychology and social work, delivering services such as research consultation, instruction, and collection development, and facilitating research data services and systematic reviews. She holds an MLIS from the iSchool at the University of Illinois. Her current research interests revolve around exploring the intersection of library-social work, and how to foster the growth of patron and human librarians in the GenAI context.

Lindsay Bahureksa is the Research and Evidence Synthesis Librarian at Cornell University, where she collaborates with teams on systematic reviews and other projects. Prior to moving into librarianship, she received her Master’s Degree in Biomedical Engineering from Carnegie Mellon University for her research using big data analysis to understand sensorimotor representations in the brain. Her experience working with machine learning and other data modeling techniques continues to influence her understanding of the rapid development and pitfalls in the AI landscape.

主讲人简介：

Yali Feng, 伊利诺伊大学厄本那-香槟分校图书馆行为科学学科馆员，服务对象包括心理学与社会工作领域。她提供的服务包括研究咨询、教学支持、馆藏建设，同时还协助开展科研数据服务与系统评价（Systematic Review）相关工作。她拥有伊利诺伊大学信息学院（iSchool）的图书馆学信息学硕士学位（MLIS）。她目前的研究兴趣集中在图书馆与社会工作的交叉领域，尤其关注在生成式人工智能（GenAI）背景下，如何促进读者与图书馆员的共同成长。

Lindsay Bahureksa，康奈尔大学图书馆研究与循证综述馆员（Research and Evidence Synthesis Librarian）。她与多个团队合作，参与系统评价及其他研究项目。在进入图书馆学领域之前，她曾在卡内基·梅隆大学获得生物医学工程硕士学位，其研究方向是运用大数据分析探索大脑中的感觉运动表征机制。凭借在机器学习及其他数据建模技术方面的专业背景，她对人工智能的快速发展及其潜在问题有着更深刻的理解。

Abstract: In the US, there is a long-standing trust and collaborative relationship between patron and library. However, research shows that the librarians often do not align their perceptions about service values well with the patron’s experience and perception. The recent expansion of GenAI has added a new piece of consideration. This webinar explores how patrons perceive the library and library service from a psychological dimension, particularly in relation to GenAI tools. Our project shows that research consultations with librarians can foster confidence, provide emotional support and sense of clarity. Moving beyond meeting the needs of information services, the patrons appreciate the connections offered by the library services–they view librarians both as a resource connector, and as a supporter from the academic community. In particular, we will share the observations from the patron that might inform future library service design and professional development.

长期以来，美国的读者与图书馆之间建立了信任与合作的关系。然而，研究表明，图书馆员在服务价值观方面的认知，常常与读者的实际体验和感受存在偏差。近年来，生成式人工智能的迅速发展为这一关系增添了新的考量。

本次网络研讨会将从心理层面探讨读者如何看待图书馆及其服务，尤其是在使用生成式人工智能工具的背景下。两位主讲人的研究发现，图书馆员提供的研究咨询服务不仅可以增强读者的信心，还能提供情感支持和认知上的清晰感。图书馆服务的价值，已不仅仅体现在满足信息需求层面。读者更加重视图书馆所起的关联作用——他们既将图书馆员视为信息资源的联结者，也视其为学术共同体中的支持者。她们将特别分享一些来自读者的观察与反馈，这些内容可能对未来图书馆服务的设计以及图书馆员的专业发展具有启发意义。